Billing Representative

Location: Orange, CA
Date Posted: 12-11-2017
Billing Representative
Orange, CA
Fulltime: Monday – Friday (7 am – 3:30pm, 8 am – 4:30 pm or 8:30 am – 5 pm)
Benefits include health, dental, 401k & life insurance
The largest dental services provider is looking for a bright and motivated Billing Representative. They will be working out of the corporate office in Orange, CA. This role will primarily support the day to day facility operations of our dental offices, corporate headquarters as well as overall cash collections performance of the overall company.
Responsibilities include researching insurance and patient balances related to the dental services. The Billing Representative will ensure prompt resolution of open balance accounts and coordinate collection activity with the insurance companies, offices, patients, internal collections and outside collection agencies.
Job Responsibilities/Duties:
  • Develop and maintain relationships with insurance companies
  • Collect payment from insurance companies on outstanding balances
  • Review payments for accuracy
  • Identify trends and analyze unpaid and underpaid claims
  • Research, appeal, and resolve denials
  • Research and resolve problem accounts
  • Establish strong and effective working relationships with internal and external teams
  • Provide excellent customer service to patients, offices, insurance companies and other departments
  • High school diploma or GED, required
  • Associates or Bachelor’s degree, highly preferred
  • Ability to research and problem solve, using analytical and critical thinking skills  
  • Healthcare and Dental or Medical billing/collections experience is preferred
  • Intermediate computer proficiency in Microsoft Office including: Word, Excel, and Outlook
  • Demonstrated history of resolving challenging issues
  • Ability to work well as a team

Corrine Hill
Job Developer
Hope Builders  | 801 N. Broadway, Santa Ana, CA 92701
(714) 543-5105 ext. 159 |
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