Customer Service/Inside Sales Representative

Location: Orange, CA
Date Posted: 01-09-2018
Customer Service/Inside Sales Representative
Orange
$14-$16/hr DOE
8 am – 5 pm Monday to Friday
Background is case by case
***Need someone who can lift, push, pull or move 35 lbs consistently
 
One of the largest distributors of petroleum-based lubricants has an immediate opening for a Customer Service/Inside Sales Representative.

As a full-time position employee, you will develop the skills necessary for success in Customer Service and Inside Sales by working closely with Dispatch and Sales Representatives. Throughout your time with sales, you will build prospecting pipelines, research product knowledge and provide quality solutions to everyday needs. When working with dispatch you will assist with updating orders based on inventory and routing days.
 
We are looking for enthusiastic, self-motivated individuals to work in a professional business-to-business sales environment.
 
Responsibilities:
  • Answer phones (multi-tasking incoming calls)
  • Processing phone call orders, will-call orders and on-line orders
  • Tracking orders for customers, dispatch and sales team
  • Coordinating and Calculating UPS/Fed Ex orders daily
  • Assist with keep full and future orders strategies
  • Learn sales information systems (e.g. Salesforce)
  • Assist sales representatives with daily job duties (orders, customer/prospect phone calls, upselling and reacquire accounts)
  • Check, print and distribute faxes
  • Facilitate a clean work environment
  • Accomplish daily opening/closing procedures
  • Expand sales in existing accounts by introducing new products and services
  • Work on management special projects and keeping your Salesforce updated
 
Qualifications:
  • High School Diploma (Preferred)
  • Bi-Lingual (Spanish) (Preferred but, not required)
  • Possess excellent analytical, written, and verbal communication skills
  • Knowledge of Word, Excel, Outlook, basic typing.
  • Data entry
  • Motivation for Sales
  • Prospecting Skills
  • Knowledge of navigating the world wide web and internet based programs
  • Dedicated, hard-working and organized

Corrine Hill
Job Developer
Hope Builders  | 801 N. Broadway, Santa Ana, CA 92701
(714) 543-5105 ext. 159 | www.tsjhopebuilders.org
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