Administrative Medical Assistant/Front Office Assistant

Location: Orange, CA
Date Posted: 03-05-2018
Administrative Medical Assistant/ Front Office Assistant
Full-time $14-$16/hr DOE
Shifts are 4/10's, they are open 7 days a week, weekend mandatory (work a Saturday or Sunday)
Must have:
  • One year of prior work experience (any industry) AND medical training.
  • Clean Backgrounds are required.
  • Must have be able to type 25 WPM
  • Must be ok with facility that may or may not perform pregnancy terminations
  • Benefits and 401k
A large non-profit organization has an opening for an Administrative Medical Assistant. The clinic provides reproductive health services.
Responsibilities include greeting and checking-in patients, preparing and scanning paperwork, determining payer source, collection of fees/receipts and donations, collection of IDs, and answering phones.

Position responsibilities include:
•Must provide excellent customer service in a non-judgmental, empathetic manner
•Responsible for scheduling appointments for family planning including but not limited to contraceptives and abortion services, and will assist and support the clinical staff in these services as well
•Assess client finances including verifying insurance, health plan authorization, Medi-Cal cards, and ensuring completeness of appropriate forms
•Prepare and scan charts, check for completeness, errors, signature, etc.
•Maintain and update patient records in electronic medical records (EMR) system
•Process and scan lab results
•Review and reconcile billing
•Monitor patient flow and wait times
•Collect donations and patient satisfaction surveys
•Must work well in a fast paced, high demand environment (be flexible, calm, and positive)

Qualified candidates must meet the following requirements:
•A high school diploma or other education plus experience is required
•Must have 1-3 years of continued job experience in healthcare or general receptionist experience
•Must be available to work flexible hours which include weekends (Saturday and/or Sunday) and evenings
•Bilingual English/Vietnamese or Spanish preferred

•Work/life balance with 4/10 alternative workweek schedule
•10% weekend differential
•Bilingual differential for eligible employees
•Attractive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, long term disability
•Generous vacation, sick, and holiday benefits
•Generous 401(k) matching contributions up to 8%


Corrine Hill
Job Developer
Hope Builders  | 801 N. Broadway, Santa Ana, CA 92701
(714) 543-5105 ext. 159 |
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