Medical Assistant

Location: Orange, CA
Date Posted: 03-06-2018
Medical Assistant
Orange, CA
Full-time Monday to Friday 8 am – 5 pm (exact time could change)
No felonies or misdemeanors
Must have MA certificate of completion and current CPR/BLS certificate
A medical group in Orange is seeking a Back Office Medical Assistant. As a multispecialty medical group, the group specializes in pulmonary medicine and primary care.
Under general supervision of the Back Office Manager, the Medical Assistant is responsible for assisting the physician/provider with all general medicine or specialized medical practice duties. Assists physician and staff in coordinating patient care. Functions as primary liaison between patients, staff and physician.
  • Assesses patient's general condition and takes vital signs and weight.
  • Maintains exam rooms for necessary supplies and materials. Ensures cleanliness. Prepares list of medical supplies needed. Prepares equipment and aids physician during treatment, examination and testing of patients.
  • Educates patient/family about diagnostic procedures, nutrition and maintenance of health and wellness.
  • Greets patients and prepares them for physician examination. Screens patients for appropriate information. Instructs patients in collection of samples and tests.
  • Maintains/reviews patient records, charts and other pertinent information. Records tests and examination results in patient's chart.
  • Responds to/refers incoming patient treatment-related phone calls. Instructs patient and family regarding medications and treatment instructions.
  • Maintains patient confidentiality.
  • Schedule referrals and tests.
  • Assists with procedures and administers medications within the MA scope of practice and per provider orders.
  • Verifies the accurate completion of paperwork for referral to ancillary services.
  • Maintains current knowledge of medications, waste disposal, and sterile techniques.
  • Contributes to the achievement of excellence in healthcare through delivering quality care and compassionate interactions.
  • Demonstrate courteous behavior through polite and respectful communication with all co-workers, providers, referring physicians and their staff, nursing, service personnel, outside vendors, contracted services personnel.
  • Possesses the interpersonal skills necessary to interact effectively with patients and families, who may or may not be under physical and/or emotional stress.
  • Recognizes when others are in need of assistance and consistently offers to help when own workload permits.
  • Promotes a professional image by adhering to the established dress code.
  • Attends all mandatory education and in-services programs.
  • Contributes to the time management of the office by being punctual to work as well as on assignments.
  • Follows all office health and safety standards.
  • Complies with office policies and procedures.
  • Ability to maintain and protect confidential information.
  • Offers suggestions of ways to improve practice.
  • Assists in stocking office supplies.
  • Assists with training and orientation for new employees.
  • Reports any/all negative patient interactions, including patient safety issues, exam errors, and complications/difficulties during office visit. Completes associated “Event Notification” form according to company procedure.
  • Maintains cleanliness and neatness of workspace.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and within the guidelines set forth by the company.

  • High school Diploma or GED required.
  • Graduate of a State recognized vocational school or equivalent.
  • Licensure/Certification
  • MA certification
  • Current CPR (BLS) certificate
  • Entry level with less than 2 years’ experience as a Medical Assistant in care facility or medical group practice.
  • Computer
  • Basic computer skills including Microsoft Word, Windows and an email system.
Practical Knowledge / Skills / Experience
  • General knowledge of healthcare insurance and terminology.
  • Ability to maintain a high level of confidentiality at all times.
  • High level of customer service skills with a genuine caring approach to helping people.
  • Knowledge of grammar, spelling and medical terminology.
  • Ability to solve practical problems and deal with a variety of situations.
  • Ability to apply basic mathematical concepts to practical situations.
  • Ability to think ahead and anticipate the items needed for upcoming tasks, and develop a time-line for events prior to deadlines.
  • Ability to multi-task and prioritize in order to make sure tasks are completed in a timely manner.
  • Ability to communicate effectively with all levels of staff and management. This position requires that the individual be able to decipher levels of appropriateness when faced with a situation (chain of command, need to know basis and guaranteed follow through). Display positive representation of the corporation.
  • Demonstrate a positive attitude with changing conditions and a willingness to function as a productive member of a fast-pace team environment.
  • Computer Skills
  • Basic computer skills including Microsoft Word, Windows and an email system.
  • Preferred previous experience with computers and/or automated scheduling.
  • Additional Preferred Position Qualifications
  • Bilingual English/Spanish communication skills a plus.

Corrine Hill
Job Developer
Hope Builders  | 801 N. Broadway, Santa Ana, CA 92701
(714) 543-5105 ext. 159 |
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