Back Office Medical Assistant

Location: Mission Viejo, CA
Date Posted: 08-20-2018
Back Office Medical Assistant
Mission Viejo
$15-$17/hr DOE
Full-time with benefits (medical, dental, vision, PTO & holiday pay, 401K and profit sharing)
*** Need updated resume and cover letter to be considered for position
An orthopedic center in Mission Viejo has an immediate opening for a Medical Assistant. The Back Office Medical Assistant is responsible for all aspects of back office tasks including, but not limited to: preparing patients to see the physician, assist physician with procedures, respond to requests for information from patients, physicians, pharmacies, work comp adjusters, complete forms and paperwork as requested, schedule tests as requested, perform other duties as directed. Works as a team with other medical assistants in the sub specialty area to provide patients with an excellent encounter.
  • High School degree required
  • CMA certificate preferred
  • Training in orthopedics preferred
  • CPR certification
  • Comfortable using e-mail and interacting with Internet applications
  • Experience with an EMR (NextGEN preferred0
  • Working knowledge of practice management and word processing software
  • Knowledge of medical terminology and Current Procedure Terminology (CPT) and ICD-10 codes
  • Working knowledge of managed care basics
  • Knowledge of anatomy
  • Pleasant speaking voice and demeanor
  • Good communication skills
  • Neat, professional appearance
  • Excellent customer service skills
  • Prepares for the day by assuring that all medical records, test results and films are available for the physician.
  • Assures exam rooms are clean and ready for next patient; prepares rooms with necessary instruments and supplies.
  • Puts charts up for physician when patient is ready in exam room.
  • Greets patients and escorts them from the waiting room to exam rooms and back to check-out after exam.
  • Prepares patients for exam or treatment.
  • Assists physicians during examinations and minor procedures as directed by the physician, including suture/stitch removal and dressing removal/applications, removes and applies casts and splints, etc.
  • Documents all patient correspondence in NextGEN, whether the encounter is in person, by phone, fax or e-mail.
  • Assists all doctors in specialty area according to their protocol.
  • Changes patient’s appointment status in Centricity during visit/treatment.
  • Schedules tests and off-site procedures when necessary.
  • Sends task to MRI, Physical Therapy and Surgery Schedulers as necessary.
  • Orders and maintains supplies from company-approved vendors in coordination with other MAs; stocks exam rooms, and maintains equipment for patient treatment including sterilizer, cast saw and centrifuge.
  • Disposes of contaminated items according to OSHA guidelines.
  • Approves pharmacy requests for prescription refills according to physician protocol.
  • Performs and documents patient education.
  • Works closely with Triage Medical Assistant to address all clinical questions from patients within established protocols.
  • Obtains and reviews all test results and reports ordered by physician. Presents abnormal results to physician for immediate review. Assures all results and reports are in the medical record for physician to review and approve.
  • Ensures that laboratory samples are picked up by the reference laboratory.
  • Cleans and closes down sterilization equipment at the end of the day.
  • Obtains internal authorization for workers’ compensation referrals to NOI physicians, services or surgery.
  • Provides internal office staff, workers’ compensation adjusters, and/or case managers with work status reports and other clinical information as requested.
  • Verifies HMO insurance eligibility on a daily basis to ensure patients are covered for current month.
  • Completes patient disability forms for physician approval.
  • Scans/files patient documents into NextGEN.
  • Consistently meet Productivity Standards as defined.

Corrine Hill
Job Developer
Hope Builders  | 801 N. Broadway, Santa Ana, CA 92701
(714) 543-5105 ext. 159 |
this job portal is powered by CATS